Workshop Series FAQ
What's the goal of this series?
By the end of the series, you'll have a clearer understanding of how AI can enhance your unique role—by expanding creative possibilities, strengthening communication, supporting thoughtful decision-making, and offering new ways to approach challenges. For Lundbeck, it's about fostering a culture that's curious, adaptable, and ready for what's next.
What is this series about?
This is a three-part learning experience focused on using AI tools to support creativity, collaboration, critical thinking, and communication. Each session builds on the last, and between sessions, you'll explore using interactive tools like the ThinkLab Guide and Skill Builder to deepen your understanding and practice applying AI in real life.
Do I need to know anything about AI to participate?
No prior experience is necessary. Whether you've never used AI or you're already exploring various AI tools and applications, this series meets you where you are. Our goal is to help you gain confidence, clarity, and insight—step by step.
What is the ThinkLab Guide?
The ThinkLab Guide is an AI-powered conversational partner—warm, human-centered, and designed to help you think, reflect, and explore ideas. It's customized for you and based on the voice of Nadine Lindey, whose role supports innovation within the organization. Think of it as a thoughtful companion, not a tech tool.
Will this feel like talking to a chatbot?
Not at all. While the ThinkLab Guide is powered by AI, the experience is designed to feel like a two-way conversation. It listens, responds, and helps you make meaningful connections—not just answer questions.
Does the ThinkLab Guide change after each session?
Yes, it evolves with you. After each live session, it will be updated with new themes, prompts, and reflections based on the topics explored. It helps you revisit key ideas, explore questions that come up later, and apply what you've learned to your real-world context.
Will my manager or others see what I share here?
All responses will be collected, but they will be done so anonymously. The analysis team will analyze themes anonymously to improve the learning experience and gain workforce insights— but your individual responses will not be attributed to you.
How will this help me in my job?
This series is designed to support you in doing your best, most meaningful work. You'll explore how AI can amplify your creativity, elevate your communication, and offer fresh ways to approach everyday challenges. The Skill Builder tool will help you practice real workplace conversations—so you're not just learning about AI, you're applying it in ways that feel useful and relevant.
This isn't about taking on more—it is about helping you focus on what matters most, with greater clarity, confidence, and time to think. Whether it's accelerating a routine task or unlocking a new insight, the goal is to free up energy for the work that drives connection, collaboration, and better outcomes.
Why is Lundbeck doing this now?
The world of work is evolving—and so are we. As a Focused Innovator, Lundbeck is committed to exploring bold, meaningful ways to advance how we work while staying grounded in our purpose. This series reflects our dedication to curiosity, adaptability, and accountability as we navigate a tech-enabled future.
AI isn't replacing the human touch—it's here to help us think differently, act more intentionally, and stay focused on the work that matters most. This is about using innovation to deepen human connection, unlock insight, and create space for greater impact.
What if I'm skeptical or don't plan to use AI?
That's completely okay. This is a space for exploration, not pressure. Curiosity, hesitation, and even resistance are all valid starting points. You're encouraged to engage at your own starting point, at your own pace and comfort level. That's more than okay. Curiosity often starts with resistance. You're exactly where you need to be.
Can I try this again later?
Yes! You can revisit the ThinkLab Guide anytime. The Guide and Skill Builder will remain available through September 30, 2025.
What is the time commitment?
Each live virtual session is just 60 minutes. After that, our moderators and experts will stick around for an Ask Me Anything (AMA) if you've got questions or want to dive deeper.
Between sessions, you can check out the ThinkLab Guide and (starting after session 3) the Skill Builder—whenever it works for you. Even a few minutes of reflection or practice can spark new ideas and make a real difference.
Is this mandatory? What if I don't participate?
This isn't a requirement—it's an opportunity. You're invited to take part in a series designed to support your growth, spark fresh thinking, and make your workday a little more rewarding. Each session is unique, interactive, and built with your role in mind. While we encourage you to join as many live sessions as you can, we know schedules can be full—so every session will be recorded and available for you to watch whenever it works best for you.
Can I give feedback about this experience?
Absolutely. This is a pilot approach, and we're learning too. If you have thoughts or ideas to improve it, we'd love to hear them. You can:
Share your feedback directly with the ThinkLab Guide,
Send an email to Nadine at lnad@Lundbeck.com, and/or Complete a survey from this page after each session
What are 20 Problem Solving Prompts I can use?
1. Fishbone Diagram
Visualize contributing factors to problems.
Example: "I'm noticing delays in project handoffs. Help me build a Fishbone Diagram using categories like tools, people, and processes to spot where AI could help."
2. SWOT Analysis
Evaluate strengths, weaknesses, opportunities, and threats.
Example: "Create a SWOT analysis of using AI to streamline internal communications. What are the upsides and risks?"
3. MECE Principle
Ensure Mutually Exclusive, Collectively Exhaustive solutions.
Example: "Break down our customer feedback process into MECE categories. How could AI support each category?"
4. Force Field Analysis
Identify driving and restraining forces for change.
Example: "I want to start using AI to draft first-round proposals. Show me what's helping and what's holding that back."
5. Decision Matrix
Compare options using weighted criteria.
Example: "Help me compare three AI tools for summarizing meetings based on ease of use, data security, and cost."
6. First Principles Thinking
Break problems into fundamental truths.
Example: "Let's rethink how we create reports from scratch. What would that look like if AI were involved from the start?"
7. Analogous Reasoning
Apply solutions from unrelated domains.
Example: "How might the way musicians use AI to remix songs help me reframe how I build team updates?"
8. Inversion Technique
Solve problems by flipping assumptions.
Example: "Instead of asking how AI can improve presentations, what would make them worse? How do I avoid that?"
9. SCAMPER Method
Modify ideas via Substitute, Combine, Adapt, etc.
Example: "Use SCAMPER to help me brainstorm how AI could transform our onboarding documents."
10. Cost–Benefit Analysis
Quantify trade-offs between solutions.
Example: "Is it worth using AI to draft customer emails? Help me evaluate the time saved vs. review time required."
11. Hypothesis Testing
Validate assumptions with data-driven insights.
Example: "I think AI could cut down on repetitive writing. What's a quick experiment I could try to test that?"
12. Pre-Mortem Analysis
Anticipate failure points before launch.
Example: "Before we pilot AI for internal Q&A, help me identify what could go wrong—and how to avoid it."
13. Lateral Thinking
Solve problems through unconventional approaches.
Example: "What's a creative or unexpected way to use AI to support team learning?"
14. TRIZ Method
Leverage patterns from past innovations.
Example: "Use TRIZ principles to help me solve conflicting needs in AI-enabled documentation—like speed vs. precision."
15. OODA Loop
Observe, Orient, Decide, and Act for dynamic problems.
Example: "Our team's priorities shift daily. Use the OODA loop to help me adjust how I use AI in fast-moving work."
16. Prototyping
Build small-scale models to test ideas.
Example: "I'd like to create a quick mockup of an AI-generated meeting summary. Guide me through a basic prototype."
17. Blue Ocean Strategy
Create uncontested market space and reduce competition.
Example: "How could I use AI to launch a completely new service that doesn't compete with what others are doing?"
18. Root Cause Analysis
Identify the underlying source of an issue.
Example: "Feedback turnaround is slow. Help me get to the root cause and see where AI might help."
19. Counterfactual Reasoning
Explore "what if" scenarios based on history.
Example: "What if we had used AI during last quarter's launch? What could have improved or gone differently?"
20. Six Thinking Hats
Analyze a problem using six distinct perspectives.
Example: "I'm exploring how to use AI for knowledge sharing. Walk me through it using the Six Thinking Hats: facts, feelings, risks, benefits, creativity, and how to structure the conversation."
When is it best to use Soma and Copilot?
Both tools are here to support you—but they shine in different ways, depending on what you need.
Use Soma when you want help navigating Lundbeck-specific tools and processes. It's designed for structured tasks like finding HR policies, uploading documents (PDFs, Word files, spreadsheets), and answering detailed questions about things like vacation policies, job descriptions, or development plans. Think of Soma as your internal guide—it knows the systems and how things work at Lundbeck.
Use Copilot when you're working on something more creative, open-ended, or exploratory. Whether you're drafting an email, brainstorming new ideas, or refining a presentation, Copilot helps you think things through and shape content. It's especially helpful when your task isn't tied to a specific Lundbeck system.
In short: Soma = Lundbeck-specific tasks and internal tools; Copilot = Creative thinking, writing, and general exploration
Use whichever fits your goal—and don't hesitate to switch between them as your needs shift.
